Examples of Blaire's Designs

On this page examples of Blaire's design work can be found.

Gender Inclusion in Form Fields

As a member of Gender Inclusion Design Team within the Inclusive Design Group, I have spent the last year advocating for inclusive representation in forms and designs. I worked closely with our internal vendor and Health Equity teams to understand how gender information is used in backend systems, negotiated and advocated for iterative steps toward gender inclusion. For MinuteClinic and telehealth products, I successfully advocated for better gender inclusion in form fields, which may allow users to choose not to answer when their gender is not shown, as well as contributed to an inclusive message as an explanation as to the purpose of the field question. This work is still in progress, but a huge accomplishment of inclusive design within a Fortune 4 company.

A screenshot of a form that a user fills out to secure an appointment with the MinuteClinic. Four fields are visible: First name (textbox), Last name (textbox), Date of birth (text box with helptext MM/DD/YYYY), and a radio button group asking for Gender. Within the field set there is a button (styled as a link) which will open a modal; the button asks "How do we use gender information?"

A screenshot of the modal dialog from the radio button group asking for Gender. Within the field set there is a button (styled as a link) which will opens the modal dialog; the button asks "How do we use gender information?”. The model dialog answers: “We use this information to create or locate your health records. Our MinuteClinic Notice of Privacy and CVS Notice of Privacy describes how we might use and disclose this information. We’re working to add better functionality for sex and gender identification. We remain committed to making sure every patient feels safe, welcome and respected.”

MinuteClinic Search

Supported Experience Designers (UX/UI), Design Leads, Product Owners, Developers, Engineers and Content Designers in designs for CVS MinuteClinic's services search widget. Advised on designs and annotations for the feature release and supported defects accessibility engineering partners tested the lower environment for quality assurance. Worked with accessibility designer colleagues to do a UX audit and review code from designs, and identified gaps in annotations to production. Worked with scrum team remediate the gaps and provided additional ARIA guidance.

Screenshot of the CVS Patient Routing Widget, which has two user input fields: one combobox (text and listbox) to search for services and one textbox for ZIP code or city and state. When the user selects the "find care button" a list of MinuteClinic locations with the services requested will be provided to the user.

MinuteClinic Virtual Care

Supported Experience Designers (UX/UI), Design Leads, Product Owners, Developers, Engineers and Content Designers in designs for CVS MinuteClinic's new line of business: virtual medical care appointments. Advised on designs for the minimal viable product (MVP) release and supported defects as end to end went into production and site went live to users. Worked with UI designers to follow UI Kit standards to prevent defects and design accessibly from the start.